QuoteFlow

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Terms of use

Last updated: 9 November 2026

These terms are an agreement between you and QuoteFlow ("we", "us"), United Kingdom. Contact: hello@quoteflowuk.co.uk. By creating an account or using QuoteFlow, you agree to them. Please also read our privacy notice.

1. Who QuoteFlow is for

QuoteFlow is a tool for businesses and sole traders to prepare quotes, invoices and receipts for their trade. It is not for personal or household use. You must be 18 or over.

2. Your account

  • Your account is for you (and your business) only. Keep your password private. You're responsible for what happens on your account.
  • Each account can be signed in on a limited number of devices. Signing in on another device may sign out the oldest one.
  • Tell us straight away at hello@quoteflowuk.co.uk if you think someone else has used your account.

3. AI drafts are suggestions: check before you send

QuoteFlow uses artificial intelligence to suggest tasks, hours, materials and prices. These are estimates and can be wrong. You are responsible for checking every quote, invoice and receipt, including prices, quantities, VAT and terms, before you send it to anyone. Prices for materials are not live supplier prices.

4. Fair use

You must not: use QuoteFlow for anything unlawful or misleading; try to get into other people's accounts or our systems; overload, copy or resell the service; or use the AI features to produce anything unrelated to your quotes. Your plan includes a monthly number of AI helps. We may pause access that is being misused.

5. Price, free trial, paying and cancelling

  • Free trial without a card. If you start a free trial with just your email address, nothing is charged. When the trial ends your access stops unless you subscribe. Trial accounts that aren't continued are deleted as the privacy notice explains.
  • Subscribing online. The price and the length of any free trial are shown on the payment page before you subscribe. Payments are taken by Stripe. You give your card details to Stripe, not to us.
  • After a free trial. Unless you cancel before the trial ends, your subscription starts automatically and your card is charged the price shown.
  • Renewal. The subscription is paid monthly in advance and renews each month until you cancel.
  • Cancelling. You can cancel at any time from "My subscription" in the app, or by emailing hello@quoteflowuk.co.uk. Your access continues to the end of the period you've paid for. Payments already made are not refunded, except where the law requires it.
  • Failed payments. If a payment fails, it will be retried. If it still hasn't been paid after 7 days, your access is paused until it is.
  • AI allowance. Your plan includes a monthly number of AI helps, shown in the app. A free trial includes a smaller number.
  • Price changes. We'll give you at least 30 days' notice of any price change, and you can cancel before it takes effect.
  • Accounts set up for you directly. If we set your account up by invitation instead, the price and any trial are as agreed with you at the time.

6. Your information and your customers' information

Quotes, invoices, receipts and customer details are kept on your own device, and you are responsible for keeping backups (the app has a backup button). For any of your customers' personal information that passes through our service, for example in a quote you send as an online link, you are the controller and we are your processor. We will:

  • only use it to provide QuoteFlow to you, following your instructions;
  • make sure anyone who handles it keeps it confidential;
  • keep it secure;
  • only use the sub-processors listed in our privacy notice (you agree to these), and tell you before we add or replace one so you can object;
  • help you respond to your customers' data-protection requests and meet your own security and breach duties;
  • tell you without undue delay if we become aware of a breach affecting it;
  • delete it when the service ends (online quote copies are deleted automatically, as the privacy notice explains); and
  • give you the information you reasonably need to show these promises are kept.

You must have a lawful reason to use your customers' information and tell them how you use it.

7. Availability and changes

We work hard to keep QuoteFlow running, but we can't promise it will always be available or free of errors. We may improve or change features. If we ever close the service, we'll give you at least 30 days' notice so you can save your work.

8. Our liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law doesn't allow us to limit. Apart from that: we are not responsible for lost profits, lost work or business losses, or for the content or prices of quotes you send; and our total liability to you in any 12-month period is limited to the amount you paid us in that period.

9. Ending your account

You can stop using QuoteFlow at any time. We may suspend or close an account that breaks these terms or isn't paid, telling you why where we can. When your account closes, save a backup of your quotes first. We delete account data as described in the privacy notice.

10. General

We may update these terms. We'll tell you about important changes at least 30 days in advance. If you keep using QuoteFlow after that, the new terms apply. These terms are governed by the law of England and Wales, and its courts deal with any dispute.